User Support

Lost License

Click here to retrieve your lost license. Your license along with the order receipt will be sent to the email address used during the purchase. If your email address has changed, let us know the new address  following the steps below.

How to change my email address registered?

Email us your old and new address with the information that proves you are a proper licensee of the product.

Can't open Artman21 Store page...

In the case, you are accessing internet via a proxy server, our shop page might be blocked by the proxy server. Try to access our page from outside the proxy server.

My License key not yet arrives.

Please check the email address used during the purchase is correct or not. Or the mail from us might be classified as a spam. If you can't find the mail, please let us know by email

If you have any other questions...

e-mail: support@artman21.co.jp

© Artman21 Inc. 2022